AI training for companies in Estonia

Who is AI training for?

AI training for companies is for teams that use these tools in daily work or need to decide where they fit. It can also help managers who set rules for AI use, smaller teams carrying the same work after a restructure, and people changing roles after redundancy.

Participants bring tasks from their own work. We practise with those tasks, review the output and discuss when a person should check or make the decision. The starting point is the work the team needs to do, not a list of generic prompts.

For examples across industries, see the AI use cases directory (in Estonian).

Role-based practice

We choose examples with the group. These pages can help identify tasks to bring to training; the industry examples are in Estonian.

• ManagersDeciding which workflows to test, how to check outputs and where to set boundaries. See the AI adoption guide and the AI Act overview (in Estonian).
• Sales and marketingResearch, draft writing and customer communication. See marketing use cases (in Estonian) and the article on finding sales leads (in Estonian).
• Customer supportDrafting replies, handling repeat questions and handing a case to a person. See the AI chatbot service and the customer support article (in Estonian).
• Accounting and financeDocument and analysis tasks where the output needs review. See accounting use cases (in Estonian) and the accounting automation article (in Estonian).
• DevelopersUsing AI for code-related tasks, explanations and test drafts with human review. See the Copilot and AI agent comparison (in Estonian) and the AI adoption guide.

ChatGPT training on work tasks

ChatGPT training covers how to give a task enough context, split larger work into checkable steps and compare the answer with source material. Participants use an example from their own work rather than a generic demo task.

Copilot training for daily work

Copilot training starts with the tasks the team wants to do and the access and work rules already agreed. Check that the required licence and specific feature are available in the participants' environment before training.

AI training for beginners

Beginner training starts with simple tasks: narrowing a question, providing context and noticing when an answer may contain a hallucination. Participants practise checking and correcting the output. People with prior experience can work on different tasks.

AI training for managers

A management session focuses on decisions to make before wider use: which workflow to try, what data to use, who checks the output and when AI is not suitable. It is an optional format, not a required part of employee training.

Modules and topics

We select topics to fit the training goal and the participants' roles. A single session does not have to cover every module.

• ChatGPT, Copilot and GeminiDaily tasks, clearer instructions and reviewing the result.
• Prompts and checking answersDescribe the task, context and limits; check claims and learn to spot hallucinations (Estonian).
• Data protection and EU AI Act basicsWhat not to send to a tool and what to agree inside an organisation. Read about AI and personal data (Estonian) and the AI Act (Estonian).
• No-code automationDescribe a repetitive task and discuss whether it can be automated without writing code.
• AI agents and their limitsWhat an agent may prepare, where approval is needed and how to define an AI agent (Estonian).
• A chatbot using your own data and RAGHow a chatbot, RAG and vector database fit together; glossary links are in Estonian.

Training formats

Options include a workshop, a multi-session course, a management session or individual training. We choose the format based on whether the goal is to practise one task, work through several workflows or discuss decisions with managers. Duration and fee are agreed in advance. Training can be online or on-site by arrangement.

Funding and eligibility

Funding depends on the applicant, the employee and the specific course. Check the conditions with Töötukassa before enrolling or starting training.

• Töötukassa employer training supportGenerally up to 80% of costs may be covered, capped at €2,500 per employee over three years. A course is typically at least 50 academic hours, and the application must be submitted before training starts. A short workshop usually does not meet this threshold. Read the official pages on general support and ICT-skills support.
• Töötukassa training cardPayment requires Töötukassa to accept both the specific provider and course. Check the course information or ask an adviser before enrolling. This page does not claim that the training described here is eligible.
• EIS AI grantThe AI grant closed on 24 August 2026. It was for testing, adopting and integrating AI, not general training. Check the EIS grant page for its current status.

Frequently asked questions